Private User
I had exactly the same problem a day or two ago.
I just created a brand new account (with the same email address as my previous now-inaccessible one).
Private User
4/26/2021 at 6:31 AM
So I tried to create such a new accont, but my previous one is empty.
Can somebody help me to recover the data?
I mean... is testing data but is really painful to recover all data again.
Private User
4/27/2021 at 5:30 AM
Private User According to the logs you were able to access sandbox yesterday around 7a PST.
Private User
4/28/2021 at 2:17 PM
Following the proposal from Jan, which is to create a new profile. But all the testing data that I was having is no longer there.
Just want to enter having the testing data.
Private User
5/13/2021 at 2:36 AM
Anybody able to support?
Private User
5/14/2021 at 12:41 PM
Sandbox is a sandbox, i.e not real data, and it is wiped from time to time.
Private User
5/21/2021 at 6:32 AM
So in the last 4 years it has been wiped only 2 times. In fact both of them within one year and without previous notification of deletion.
Private User
5/24/2021 at 2:18 PM
Actually, it was only wiped once when the VM it was running on crashed.
Since then I've been backing it up to prevent data loss from happening again.
Private User
6/5/2021 at 10:03 AM
So why am I not able to recover back my user and data?
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