Tagging a profile into a post

Started by Joe Brous Buttrill on Friday, October 1, 2010
Problem with this page?

Participants:

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10/1/2010 at 12:47 PM

To the right of this message are the instructions "Use the @ symbol and start typing the name of a profile on Geni to tag it in your post." For some reason this is not working for me. If I type @Joe Brous Buttrill, that's exactly what I get--but no tag.

What am I doing wrong?

10/1/2010 at 2:53 PM

Did you make sure to click on the right name in the list of names that shows up when you start typing?

10/1/2010 at 2:59 PM

Nothing as far as I can tell. Most of the time, the list of names doesn't even come up for me. I'd say it works maybe 20% of the time. I've heard other long-time geni members say it happens to them, too. Might be just a bug?

10/1/2010 at 5:03 PM

Marsha Gail Veazey

OK, just worked for me. :)

But more often I copy and paste the URL of the profile from the browser, editing out "tab overview."

Joe,

You need to have a "geni-lationship" with the profile you're trying to tag. We can experiment. Try @ to open up the database, and see if you find me. My guess is you probably won't.

Then send me a "collaboration request" through my profile. I have Howton relations in Texas, it would be fun to see if there's a connection anywhere. My guess: once we have a "collaborator" geni-lationship, you'll be able to use the @ sign to find my name in a discussion.

10/2/2010 at 5:43 AM

Jonathan, the problem is that no list appears when I type @; however, I do know the list that you're talking about. I've used it successfully when tagging profiles to source documents.

Erica, you can see from my original question that I wrote @Joe Brous Buttrill but did not get a list. Surely, I have a "geni-lationship" with myself.

Even copying and pasting the URL (Joe Brous Buttrill) doesn't work for me.

My guess is this is some sort of Geni bug. How does one report such things to Geni?

10/2/2010 at 5:46 AM

It worked because you are tagged in your post, above. :)

help@geni.com

And a "help" link at the footer of each page.

10/2/2010 at 5:46 AM

Addendum. Though it did not work when I typed the URL, I can see that Geni converted it to a link when I posted the message above.

10/2/2010 at 5:47 AM

Yes, it doesn't show until after you post.

Frankly C&P the URL works fastest for me ... not just in geni, but in anything I do on line.

10/2/2010 at 5:53 AM

Thanks, everyone. An email has been sent to help@geni.com.

10/7/2010 at 5:08 AM

I got an email from help@geni.com last night that this problem is now fixed. If anyone is still experiencing difficulties, please let us know.

10/7/2010 at 5:11 AM

That's great. Thanks for letting us know the outcome. It was an interesting case to walk through with you.

Private User
10/7/2010 at 5:17 AM

@Joe, today it hasn't been working for me, so I have to make sure I refer to each person by their name. I didn't know it was a bug or a change in the system. :D

10/7/2010 at 1:09 PM

Mimi,

According to help@geni.com, this feature only works if you are trying to tag someone with whom you have a pre-existing realationship, e.g. a family member or a collaborator. Of course, this severely limits the usefulness of this feature in Public Discussions. I've asked Geni to clarify the message to the right, at least.

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