It is working, it is the family that is not working. And if there is a problem, Write in and tell them the problem. And they will fix it. I had a problem with Taging photoes that had chang to a different way of doing it, and I conplaim about it and the put it back the way it was. We ned to make this Geni work. This is the best way for this family to communicate, because of all the miles between us. Come on guys we can do this. I love you all.