How to update Geni account's email address I no longer have access to

9 сәуір 2025 ж. (Сәрсенбі күні) Private User бастаған

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Private User

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Job Waterreus

Geni Pro

Барлық 3 жазба көрсетілуде

Private User

4/9/2025 at 7:11 AM

The Geni Team has a page online advising users to email subscriptions@geni.com for
help updating/replacing a Geni profile's email address that a user no longer has access to.

I emailed that subscriptions@geni.com address a month ago but no response.

Any suggestions for getting this email problem on Geni profile resolved?

John BaRoss
john.baross@gmail.com

Job Waterreus C

4/9/2025 at 7:35 AM

Did you look at https://help.geni.com/hc/en-us/articles/229702907-How-do-I-update-t...
If that does not help you could try emailing them again

Private User

4/9/2025 at 12:50 PM

Thanks Job. Yes, that's the link I saw and found the subscriptions email address. I've emailed them again and await a response.

Барлық 3 жазба көрсетілуде

How to update Geni account's email address I no longer have access to

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