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Change of email address

Started by Private User on Tuesday, January 24, 2023
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Participants:

  • Private User
    Geni member
  • Job Waterreus
    Geni Pro
  • Private User
    Geni Pro
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I recently changed email carriers and my address and want to delete the old account. How do I change my email in Geni to my new carrier?

You probably should not delete your old account.

Please see https://help.geni.com/hc/en-us/articles/229702707-How-do-I-update-t... and/or https://help.geni.com/hc/en-us/articles/229702907-How-do-I-update-t... and/or https://help.geni.com/hc/en-us/articles/229702987-Why-can-t-I-login-

Forgot this one: https://help.geni.com/hc/en-us/articles/229705587-How-can-I-merge-m...

Click on your name at top right of screen to get a drop down menu
Choose Account Settings
Then under My Account choose
Email & Password update your email and password

You first ADD your new email address as an additional email.
Then delete the old email address
Important - it has to be done in that order!

See illustrations in top link Job gave:
https://help.geni.com/hc/en-us/articles/229702707-How-do-I-update-t...

Thank you

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