Erica Howton -- I assume you're asking if I see a technical problem? It looks like the mugshot field was locked last week; you have to hover over the upper right corner of the mugshot to unlock it.
I just updated her birth place (locked it when done because I cited it) and death place fields, but otherwise I haven't worked on this profile. Will try to find a death record now and get it added.
Separate thread here for genealogical questions -- please keep this one about the photo issue:
https://www.geni.com/discussions/244539
Then of course it shouldn't be on Hannah's profile, as it is your mother, not Hannah.
But of course, it's not a photo of your mother. It's a digital manipulation generated through the "Turn Me Royal" website, where your mother's head was put onto this painting: https://www.wikigallery.org/wiki/painting_79604/Auguste-Maurice-Cab...
And you did not buy the license, as https://turnmeroyal.com/pages/terms-of-service is exceedingly clear that you can't, and that Geni and other websites cannot republish their images.
I'm not going to get caught up in an image revert war. You filed a help ticket, so Customer Service will respond to you.
The image does not represent Hannah, and I will not re-add it as the default because even aside from obvious licensing issues, it is misleading and manipulated. You could own the entire Turn Me Royal service and the image would still be inappropriate for the way you're trying to use it.
You can and should contact misconduct@geni.com to tell them that you feel I'm being unfair, but I'm not going to discuss this further.