Yet Another Profile Manager Question

Started by Vicki Thomas on Sunday, May 23, 2021
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5/23/2021 at 11:44 AM

I've come on here periodically to add info or to make corrections. To make a long story short, I began developing a tree on year some years ago and added many family members. I eventually found out that my husbands distant relative in India put our family up on GENI in the tree with different names. In some countries people are know by different names, even last names which is unusual in the United States. Therefore we had duplicate profiles. I wanted to clean this up and merge our profiles. I did not like the pictures he put up, he got them long ago from another relative (who was well meaning). So he was the profile manager of our duplicative profiles. He never did answer me when I nicely submitted a manager request. Then I found out he passed away. So we are stuck with him being the manager of some of our profiles and we can't be added. Can anyone help us? What do I need to provide?

5/23/2021 at 12:49 PM

If the profile manager has been inactive for some time (I forget the time length) then you get an option in the Actions menu for Inactive Manager. Using that will cause the system to add a nearby relative as an additional profile manager. After that I would go to your distant relatives profile and report them as deceased. Part of the report give you the the ability to provide supporting evidence that the user is deceased. The Geni Support team will review it and mark the profile deceased.

That should start to unblock the merging. A Curator might be able to help further.

Private User
5/23/2021 at 5:10 PM

Vicki Thomas - Geni constantly makes changes to its programming.

One change that I really like is that we can now add ourselves as a Manager of any Private Profile in your Max Family that is not a Geni User.
Go to the Profile you would like to manage, click Actions, choose Manager Options, and see if there is a Button that says "Manage This Profile" -- if so, clicking it will add you as a Manager, nobody's okay needed.

Have the duplicate profiles been merged?
If not - Are they connected to the World Tree, or in a separate Tree not yet connected to the World Tree?
Is your "husbands distant relative in India" a 4th cousin or closer - if so, he is in your and your husband's Max Family. Or is he more distantly related?

5/24/2021 at 10:37 AM

Vicki Thomas if you know that the other manager has passed away then you can report him on his profile as being deceased (preferably with some evidence). After that Geni Support will close his account and you can add yourself to the profiles that only he managed (even outside of your Max family).

Private User
5/24/2021 at 11:16 AM

Hubert de Vos If Geni closes the relative's account, how do you figure she will then be able to add herself to the profiles that only he managed that are outside her Max Family?

When Geni closes an account, it chooses a replacement Manager. If neither the new manager nor the Profile is within her Max Family, she will NOT be able to add herself as a Manager.

5/25/2021 at 12:02 AM

Private User maybe I'm mistaken and this option is only open when a manager closed their account themselves. Then no new manager is automatically assigned and any other manager can become manager through "Action", "Manager options", etc..

5/25/2021 at 12:04 AM

Anyway if the other manager is deceased then this should be reported so that at least their profile can be manged by somebody else.

Private User
5/25/2021 at 6:07 AM

Hubert de Vos very recently a first cousin of a third cousin of mine closed her account, so I was then able to merge in a profile she added in a separate tree - and then watched as each time I went to another, my third cousin - her first cousin - was added as a manager. I never got the chance to click the Actions button, it happened so fast.
At some point in the past, I had that experience of no manager, I could request management.
Now, if there is nobody in Max Family of the old manager and/or the profile, maybe it is still possible - but repeatedly I have not been able to.

Maybe if I had thought to go to the profile while it was still in a separate Tree, so no available replacements, instead of just doing the merge showing in my merge Center, I would have been able to add myself as manager, but I did not think of that, and think the distant relative of Vicki's husband is already connected to the World Tree, so it is probably not applicable there either.

5/25/2021 at 6:23 AM

Private User this maybe a very recent change (last two weeks) on Geni. I saw this happen once last week and was a bit surprised, but didn't give it further attention.
What irritates me a bit is that the management is given to the closest relative of the manager. In my view it should be the manager that is closest in relationship to the profile (but I'm not a Pro so I can't give this feedback to Geni).

Private User
5/25/2021 at 6:55 AM

It has been happening at least since May 2019.
You may just have been lucky before.

5/25/2021 at 7:48 AM

Thanks for your suggestions. I will look into this. I don't know how close a relation it is and I don't have any proof or evidence of his death other than word of mouth.

5/25/2021 at 8:32 AM

Private User it happening since May 2019 is interesting, because I have taken over the management from a number of former managers in the last couple of months (sometimes one profile sometimes a hunderd or so).

Private User
5/25/2021 at 9:27 AM

Hubert de Vos - are you sure that 1) you were not in their Max Family and 2) there was someone on their Max family who was both not inactive and had not opted out of accepting management assignments (this latter was added with no fanfare, so most not aware of it)?

There was an import of a Tree with lots of profile duplicates of an in-law tree of one of my relatives. I approved merging at least one duplicate before the importer closed his account. Too overwhelmed to tackle it in one fell swoop, I had been merging a few every now and then. For a while after he left I could take over management of a profile of his I looked at., Then it switched to giving it to a relative in his Max Family (actually of us both)
Do not know if that was due to change in Geni policy, or she logged on to look at something, so was no longer officially inactive. In any case, is a relative of mine, so I looked to see when she became a manager of those profiles, and saw a bunch in May 2019.

5/25/2021 at 2:19 PM

Private User - Some of the profiles may have been in my Max Family but the far majority wasn't, but it could very well be that there was no replacement manager available. The one were I thought that I could take on management but suddenly went to another manager happened after I had connect the tree of that manager to the world tree (I even have the feeling that he is the same person as the original manager, but he is not merging any profiles and I can't do the private profiles - they are close but just outside of my Max family - I have offered him the profiles back but he isn't answering).
So, yes, the issue is really with private profiles and I have less experience with them.

5/26/2021 at 1:55 PM

May I ask what a Max family is?

5/27/2021 at 12:17 AM

Max family is anybody connect to you upto 4th 'generation' upwards (ancestors), downwards (((great-)grand)children), sideways (4th cousins) and in-laws for the same genealogial distances.

5/27/2021 at 1:28 AM

It seems to be semi-flexible at least as far as it comes to seeing updates in your feed on the home page. Have a look at https://www.geni.com/account_settings/family (all though the count there is only for living family members)

5/27/2021 at 8:10 AM

Vicki Thomas you may want to look at https://www.geni.com/privacy for some more info on max family.

Private User
5/27/2021 at 11:41 AM

"Max Family" is a totally Geni-specific Term.
It is the maximum extension you can choose (in your Account Settings) for your Family Group - hence the term.
It is also what Geni generally means when it says "Close Family"

It is basically back to 3rd great grandparents and out to 4th cousins plus current spouse of each.
As long as no one has blocked you, for all unclaimed Private profiles in that group, you can access them, edit them, merge them, can add yourself as a manager, and can remove any manager who is not also in the profile's Max Family -- "unclaimed profile" is one that is not a Geni-user. If it is a Geni-user, default is only they can edit their own profile.
Private Profiles outside your Max Family and not Managed by someone in your Family Group you will not be able to edit, etc. If you are not a Curator or Geni employee..

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