Inactive Manager Question

Started by Private User on Wednesday, March 17, 2021
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So first off, I want to say that I'm familiar with this article; (but I haven't used Geni much since 2012, so I'm a bit out of the loop on current Geni policy)

https://help.geni.com/hc/en-us/articles/229706587-What-is-an-Inacti...

So here's my question; here on Geni there's a HUGE family tree here on geni that formerly belonged to a woman who was marked as deceased at some point since about 2016. I'm not sure when, but she managed about 100,000+ profiles previously.

When she was marked as deceased, her son inherited about 95,000 of the profiles she had added. He does not appear to be a very active Geni user, and it appears that multiple times since 2016 he has been "marked as inactive" (see FAQ link above) multiple times, and each time he's lost manager-ship (for lack of a better term) of 35,000 profiles, and today his profile manages 60,000 profiles. Most of his mother's tree has been marked as public for people born in the 1800s and earlier, so I have had no issue merging with it, but it's left me with a couple hundred "private" duplicates of persons generally born between 1900 and 1950.

Normally I'd mark the son as inactive, but it appears he's logged in at least once in the past 9 months, but it appears he's a very inexperienced Geni user. (3 profiles added in 2016, no other account activity ever. Zero photos, documents, edits, etc.) Indeed at least 12 other Geni users are trying to get in touch with him via following this profile, and I suspect he just doesn't know what to do.

So I've messaged him and send him collaboration/family group invites so that I can complete these merges.

So what options exist? Should I just wait 9 months?

I suspect all of these profiles fell to him to manage and he's not interested or experienced enough to act on merge requests or collaboration invites. The report inactive option does not exist for his profile, I can only assume because every once in a while he clicked a Geni email and looks at something on Geni.

What is Geni's formal policy in this odd situation? (I can only imagine this situation will become more and more common in the future)

Private User - I’d suggest you open a ticket with Geni Customer support referencing this manager and also an area of interest for you that is blocked from further work by his inactivity, see what they can do for you.

Okay, thanks Erica! I will do that.

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