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Is sandbox down?

Started by Private User on Saturday, December 26, 2020
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  • Private User
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  • Private User
    Geni Pro

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I am trying to log to the sandbox with my user and is telling me that my email is not assigned to any person. Is the sandbox down?

We purged all the data on sandbox a few months ago. You'll have to re-create your account.

Do I need also to create again all the test data?

Yes. Sorry. We were unable to retrieve the data.

How will be done next time? I would like to avoid again a complete killing. Is just testing data (to avoid using production one of course)

An odd series of events led to the loss of sandbox data. It was running on a VM that is no longer supported.

We re-built sandbox on an EC2 instance so, barring a catastrophic EC2 failure we shouldn't lose sandbox data again.

We make no guarantees about the uptime or resiliency of sandbox though. Sandbox exists as a test environment for Geni and our users.

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