Help - Sunday, June 21, 2020

Started by Sasha Lauren on Sunday, June 21, 2020
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  • Private
    Geni member
Showing all 4 posts
6/21/2020 at 4:38 PM

I need help moving forward on Geni.

1) Pauline Aronowitz is listed as a half sister to Fannie, Sylvie, Benjamin, et al. She was a full sister. I don't know why this shows half sister. How do I correct this?

2) I get pop ups that say, "Good news! New Record Matches and Smart Matches have been found for your tree...." (and so on). I am listed on My Heritage but I don't have a data subscription; does that mean I cannot confirm these matches?

Private User
6/22/2020 at 12:07 AM

Provide a link please to the profile of Pauline Aronowitz - you can do this by going to her profile and copying the URL in the address bar. If below does not solve problem.

For the problem of half vs full sibling, look for each, who is listed as parentds.
For each that is wrong or incomplete -- choose Edit Profile, then at top, choose Relationships. See where it says Parents,, click box/ names just next to that word. You should get a drop down menu of choices. Choose the correct Parents, then click Save and Close.

For 2), go to your Account Setings to Notifications, and uncheck being notified of those matches. You need both a Geni Pro and a Database Subscription to approve them, and and only those who also have both can rread them - others just get an ad for Pro. So just turn off the notifications and ignore.

6/23/2020 at 11:11 PM

Private

Private User
6/24/2020 at 8:55 PM

Pauline is private, so I cannot see her details or edit her.
You can.

The others have parents Bessie (Segal) Aronowitz and Louis (Aryeh) Aronowitz
Pauline only has Louis as a parent.
There are several ways you can fix this.
The easiest, I think, is go to PaulIne's profile, click Edit Profile, then towards the top, click Relationships,
You will then see, among other things, the word Parents with a grey box, probably with Louis's name and "unknown"
Touch or click that box, and you will get a list of choices.
Choose Louis and Bessie , that is, click on them
Then go down on that screen to lower right and click Save and Close.

Another way would be to use move in Tree view.

Showing all 4 posts

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