Need Assistance with Profile I Can't Edit

Started by Debbie Gambrell on Tuesday, December 3, 2019
Problem with this page?

Participants:

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@Joseph Dean 'Jody' Beech

This is showing up in my data conflicts but I don't have an edit option. I messaged the profile manager and have waited long enough to have had a response or resolution to clear it from my conflict notices but I never got a response and I seem stuck with it.

Thanks for your assistance.

Debbie Gambrell

Debbie Gambrell, even though the profile is within your Family Group, we can't help with this since it's a claimed profile. If the user doesn't want to edit their profile, we can't do it for them. So you'll just have to ignore the data conflict for now.

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