Clara Francis Dygert Johnson - Ugh! Why can't they disconnect?

Started by Debbie Johnson on Sunday, February 11, 2018
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2/11/2018 at 3:16 PM

Clara's brother is not Lewis Johnston. I cannot get them to disconnect. They are not related at all. His sister, Clara E. died in childhood. They were accidentally connected. When I tried to remove a common parent, it would not separate them. His parents are unknown. Her parents are known. But the whole system was adding them as his parents when they are no relation. Since I am the sole manager of his profile, I cannot understand why it won't let me disconnect him. Ugh. I do not want to delete every single person. They are related to someone, just not this Clara. Anyone? Help?

2/11/2018 at 6:10 PM
2/12/2018 at 3:18 AM

Lewis is still connected to Samuel Craton as a father. That isn’t his father. Why can’t I disconnect them when I am the sole manager of both?

2/12/2018 at 3:22 AM

I forgot to say thank you, Erica! Disconnecting them was a good start.

2/12/2018 at 12:39 PM

Oops finished off the disconnect. Perhaps you couldn’t because of lack of pro membership. Glad to help anytime.

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