Nancy D. Coon reports in https://www.geni.com/discussions/160065?msg=1105542 that she has reported a profile as deceased several times now - and all that has happened is that now it has "stated that the profile was reported." - I thought reports of Death by a Relative were usually handled pretty quickly. Is Customer Service overworked, or is something else going on here?
I reported David Aron Palunisch as a claimed historical profile shortly after Aug. 15 (when he was reported as having edited one of the profiles I manage - and when I used push-pin to find his relationship to the profile in question, who lived c 1869 to 1947, I found to my shock that David was the profile's "sister-in-law's grandfather" - and looking at David's Tree, I saw his wife was born in 1826 and he had children born 1858 to 1873) - and was told back then that he had already been reported. He still appears as a claimed profile, looks like nothing has happened. How long should it take? Or can we even expect anything to happen?
Anyone have a suggestion for Nancy?
I am not at all sure Curators can help with either of these - so did not post in the Curators Please Assist thread - is that an appropriate place for these types of issues, or ??