Hey, maybe someone can help me?

Started by Rita Juodeniene on Sunday, October 25, 2015

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Rita Juodeniene

Geni member
Volodya Mozhenkov

Geni member

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Rita Juodeniene

10/25/2015 at 3:28 AM

Hey,

Accidentally activated the geni pro through their membership. I thought that she will be free for 14 days, but as I processed the money for a year. I wanted to ask how they can recover? Immediately canceled my membership. After all, I hope you will help me. The amount of money is not cheap, so I would like to get your money back. Thank you.

Rita Juodeniene

10/25/2015 at 3:30 AM

I wrote to geni.com support center, but don't get any information yet.

Volodya Mozhenkov

10/27/2015 at 9:21 AM

It's free for 14 days in the sense that "If you cancel, we'll refund". I'm sure that they will, it's just a matter of when.

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Hey, maybe someone can help me?

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