change mail

Started by Poul Erik Østergaard on Wednesday, September 30, 2015

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9/30/2015 at 11:23 AM

How do I change a email address in a profile?
/Poul Erik

9/30/2015 at 8:32 PM

You can't if the profile has been claimed. The user will need to login and change it.
http://help.geni.com/entries/432044-How-do-I-update-the-email-addre...

If they no longer have access to the original email address and don't remember the password, then they need to contact Geni Customer Support.
http://help.geni.com/entries/515502-How-do-I-update-the-email-addre...

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