Vivian KAHN (NEUMANN) - Problems w. Geni

Started by Private User on Tuesday, May 28, 2013

Problem with this page?

Participants:

Private User

Geni Pro
Adam Robert Brown

Geni Pro
Gedaliah Ben Yohanan

Geni member

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Private User

5/28/2013 at 8:18 AM

A friend of mine who is not involved in family research began receiving messages from Geni announcing that she is linked to a person i New Zealand. She doesn't know the person who is identified as her partner and she doesn't know the individual who added her as a partner/wife. With my help she found and contacted this careless researcher who claims that Geni won't allow her to make the correction! According to the tree manager, "Geni advised; As it is a Claimed profile it must be cancelled directly from your account under account settings." My friend tried to edit the link to remove herself but gets a message stating that since will "break the tree" she can't make the change. She made a complaint to Geni several weeks ago but the problem has not yet been resolved.

This is absurd and gives a bad name to both Geni and to family research! Any suggestions about how to resolve the problem? Has anyone else faced this dilemma?

Vivian Kahn, Oakland, California
vkahn@kmort.com

Adam Robert Brown C

5/28/2013 at 8:35 AM

Vivian
This is what curators are for and will not be overly difficult to resolve. Please send me via private email the specifics of the case and I will resolve it.
Adam

Gedaliah Ben Yohanan

5/28/2013 at 8:53 AM

Hi, Vivian Kahn(Neumann). I have no problem with Geni.com concerning my Family Tree . Magnus Torstein Jogvanson Johansen,s Family Tree. A gentleman called Douglas (Doug) Wallace Bruce current city maybe Mellburn in Australia. He helping me with my Genealogy-Researching in Australia , Europe and Middle East in Israel in Tel Aviv Genealogy Center there in Beth Hatfutsoth. He was my witnesses in that case. For example Peter Peters alias de la Pierre from Flanders, married Elsabe (Elizabeth Engelanthen born Gibbon ). My Tree are on Myheritage.com also plus Wikitree.com or org. JewishGen and Familyecho LTD in Tel Aviv. This are something I can tell you about Geni.com . Sorry I don't understand really what your message does means concerning me personally. Can you explain it better for me , more clearly.

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Vivian KAHN (NEUMANN) - Problems w. Geni

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