'empty' profiles in tree view

Started by Private User on Monday, March 19, 2012
Problem with this page?

Participants:

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Private User
3/19/2012 at 8:53 AM

It might be worth doing some cleanup on your PC like clearing the browser cache.

Several such problems have also been fixed by first logging out and then enter this link to clean up Geni cookies:

http://www.geni.com/login/clear_cookies

3/19/2012 at 9:38 AM

Private User

In the upper left hand corner of the tree view you'll find the words (usually in black text):

"... profile's Tree, Showing ### profiles..."

Clicking on the text will reload the tree view and usually fixes the blank boxes for me.

3/19/2012 at 10:20 AM

Private User

When I get a tree like that, I simply move the blank boxes off the screen then move them back onto the screen and the page "fixes" itself.

3/19/2012 at 3:16 PM

Somehow it just gets stuck sometimes-

I have no Idea if it really has anything to do with cookies- if it did you would think it would just stay stuck untill you cleared them.

We'll just call it a magic trick and try not to understand it. LOL

Showing all 4 posts

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