Editing a profile

Started by Marion Dunn on Sunday, March 11, 2012
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3/11/2012 at 3:20 PM

My sister Lee Hanison died on the 24th October 2011 and I cannot edit her name to show this. I do not wat things like her birthday posted to other family members when she is dead. Can you help please?

3/11/2012 at 3:46 PM

Marion,

I'm sorry for your loss.

The normal procedure for this is to choose "Report" from the Actions pull-down menu on her profile, and choose Deceased as the reason. Customer Service will deal with the report, but in the meantime our system will skip reported-deceased profiles when sending out birthday and anniversary reminders.

Since you gave me enough information to do so, I went ahead and filed the report for you.

kind regards,

Mike at Geni

3/12/2012 at 3:02 AM

Thank you mike.

kind regards

Marion

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